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Roadside Service
Royans provide 24 hour accident assistance 7 days a week. Trained representatives attend the accident scene and arrange all the salvage and towing, ensure the site is cleared of all debris, the load is properly secured or transported and assist the driver in obtaining medical help, counseling or transport home.
"We've got plenty of experience in this area" Royans Melbourne business development manager Graeme Sharp said. "We do a lot of training for heavy salvage, dangerous goods and industrial waste and all of our representatives have dangerous goods licence in case they come across a gas tank on its side or similar.
Heavy towing and salvage
Australia-wide, Royan Truck and trailer repairs has the heavy duty equipment and, more importantly, the know-how and experience to get any heavy towing or salvage job done safely, professionally and without fuss. "We have access to a number of established contractors who we've had long relationships with. That give us the opportunity to choose the best contractor for the job on the day" Royans Melbourne managing director David Church said. "We have a very good understanding of what their equipment is and of the people who operate it. That give us a lot of comfort in knowing that we can send those people out to do a job for us and know it's going to be done right."
Your partner in 24/7 accident management
When disaster strikes, experience and quick thinking are paramount. That is why Royans will have a company representative on site as soon as humanly possible to assess the incident scene and assist as required .Instructions will be sought via the vehicle owner (or delegate) and we will make recommendations regarding the following:
- Driver, load and vehicle condition
- Salvage, recovery, and trans-shipping of freight
- Towing of trucks, and or trailer/s
- Cleanup of accident scene
- Machinery needed - mobile cranes, forklifts, bobcats, front end loaders, laborers etc
- Overall incident management / emergency series interaction
- Insurance company liaison, assessment, and claim lodgment
Most importantly, we can ensure a swift and efficient salvage operation potentially saving thousands of dollars.
Accident Hotline 1800 644 499
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Roadside assistance
